Mayflower's Quality Management team would like to add our personal congratulations to everyone at Agency # M0080 Roan's transfer & Storage, Incorporated for being selected as a 2011 Customer Choice Award Winner. This award is presented to Mayflower agencies who, over the course of the previous year, have provided the very best quality service based on feedback from our most important critics - our customers.
Your whole team is to be commended for acheiving consistent service excellence. Our customers have recognized your superior service through their ratings and comments in returned Customer Service Surveys. Clearly, you and your staff have worked very hard to earn our customers' confidence and loyalty. The Quality Management team at the Home Office congratulates you for your selection as a 2009 Heart of Quality Award Winner.
This award is presented to Mayflower Transit move coordinators who, over the course of the previous year, have provided the very best quality service based on feedback from our most important critics - our customers.
Your whole team is to be commended for acheiving consistent service excellence. Our customers have recognized your superior service through their ratings and comments in returned Customer Service Surveys. Clearly, you and your staff have worked very hard to earn our customers' confidence and loyalty. The Quality Management team at the Home Office congratulates you for your selection as a 2009 Heart of Quality Award Winner.
This award is presented to Mayflower Transit move coordinators who, over the course of the previous year, have provided the very best quality service based on feedback from our most important critics - our customers.
Services
Dean E. Roan took over his father's company along with his wife Lillian and son, Robert, began Roan's Trucking Service.
After Robert's & Arlene's retirement, Tom purchased the company and his wife, Lori, joined the company.
Tom and his two sons, Andrew and Jacob, along with his wife Lori, sister-in-law Renee and a team of valued employees have built a reputation throughout the Williamsport area by meeting and exceeding our customer's expectations.
When a customer call Roan's Transfer & Storage, chances are a past customer has referred them to us or they have moved with us before.
After Robert's & Arlene's retirement, Tom purchased the company and his wife, Lori, joined the company.
Tom and his two sons, Andrew and Jacob, along with his wife Lori, sister-in-law Renee and a team of valued employees have built a reputation throughout the Williamsport area by meeting and exceeding our customer's expectations.
When a customer call Roan's Transfer & Storage, chances are a past customer has referred them to us or they have moved with us before.
Any move that is a distance of 40 miles or less within the state of Pennsylvania is considered a local move.
Pennsylvania regulates rates for local moves through the Public Utilities Commission (P.U.C.) and all licensed movers are bound by these filed rates.
Local move rates are calculated on an hourly rate.
As with many hourly jobs, holidays and weekends are charged at an overtime rate.
Costs are dictated by the size of the crew required to effectively complete the requested job.
Common local crew sizes typically consist of one truck and anywhere from 2-3 men.
Pennsylvania regulates rates for local moves through the Public Utilities Commission (P.U.C.) and all licensed movers are bound by these filed rates.
Local move rates are calculated on an hourly rate.
As with many hourly jobs, holidays and weekends are charged at an overtime rate.
Costs are dictated by the size of the crew required to effectively complete the requested job.
Common local crew sizes typically consist of one truck and anywhere from 2-3 men.
For office moves and corporate relocations, we aim to provide premium level service to both the company we're moving and the employee(s) involved in the transfer.
Whether you need an office move across town, or the complete relocation of employees, Roan's Transfer & Storage is here to help.
When relocating an employee, you want to make sure you're offering that employee the most competitive relocation package available so they can "hit the ground running" when they arrive in their new city.
A poor experience, from the company's perspective as well as the employee, can end up costing you dollars in production as well as "soft costs" of employee productivity.
Whether you need an office move across town, or the complete relocation of employees, Roan's Transfer & Storage is here to help.
When relocating an employee, you want to make sure you're offering that employee the most competitive relocation package available so they can "hit the ground running" when they arrive in their new city.
A poor experience, from the company's perspective as well as the employee, can end up costing you dollars in production as well as "soft costs" of employee productivity.
The U.S. Post Office has provided information to help you notify all of the necessary parties of your move.
For The Record -- Obtaining copies of your medical records, including your dentist, veterinarian and vaccine/immunization information can often be overlooked.
In some cases, a notarized letter is required to receive the official documentation; you may need to contact the American Medical Records Association to determine your new state's procedure.
2. For The Record II -- Your child's permanent school record cannot follow him or her through life if it's left behind.
For The Record -- Obtaining copies of your medical records, including your dentist, veterinarian and vaccine/immunization information can often be overlooked.
In some cases, a notarized letter is required to receive the official documentation; you may need to contact the American Medical Records Association to determine your new state's procedure.
2. For The Record II -- Your child's permanent school record cannot follow him or her through life if it's left behind.
Using a scale of 10 to 1 where 10 is excellent and 1 is poor, please rate the following attributes.
Please check box "N/A" if a question does not apply to your move.
How important were the following items when choosing Mayflower for your moving needs?
Using a scale of 5 to 1 where 5 is very important and 1 is not very important, please note the following attributes.
Please check box "N/A" if an item does not apply to your move.
Is there someone specifically whom you think should be recognized for their performance?
Please check box "N/A" if a question does not apply to your move.
How important were the following items when choosing Mayflower for your moving needs?
Using a scale of 5 to 1 where 5 is very important and 1 is not very important, please note the following attributes.
Please check box "N/A" if an item does not apply to your move.
Is there someone specifically whom you think should be recognized for their performance?
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